Privacy Policy and Cookie Policy — LaFacture.ca
Last revised: January 13, 2025
1. Objective, scope and users
Our privacy notice was last updated on 11 June 2024.
This notice describes our policies and procedures regarding the collection, use, and disclosure of your information when you use our services.
It also informs you of your data protection rights and how the law protects you.
We use your personal data in order to provide and improve our website.
By using the site, you agree to the collection and use of your information as described.
2. Data collected
2.1. What data do we collect?
LaFacture.ca collects the following data:
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Personal identification information (name, email address, phone number, etc.)
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Usage data
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Cookies
2.1.1. Usage Data
Usage data is collected automatically when you use our site. This may include:
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Your IP address
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Browser type and version
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Pages visited
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The date and time of your visit
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Time spent on each page
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Unique device identifiers
If you access the service via a mobile device, they may collect:
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The device type
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Unique device ID
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Mobile IP address
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The mobile operating system and browser used
We also collect information sent by your browser each time you visit our service.
2.1.2. Technologies de suivi et cookies
Nous utilisons des cookies et des technologies de suivi similaires pour analyser l’activité sur notre site et améliorer votre expérience.
Ces technologies incluent :
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Cookies de session et persistants
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Balises Web et pixels invisibles
Nous utilisons ces cookies pour :
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Authentifier les utilisateurs
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Prévenir la fraude
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Enregistrer vos préférences
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Analyser le trafic sur le site
Vous pouvez configurer votre navigateur pour refuser les cookies, mais certaines parties du site pourraient ne pas fonctionner correctement.
3. Use of your personal data
LaFacture.ca collects your personal data to:
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Sending you special offers and relevant notifications
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Confirm your appointments
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Improve your user experience
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Responding to your requests via our contact forms
4. Data storage and retention
Your data are stored in secure databases hosted by Wix, with advanced security protocols.
Cookie‑related data are retained for 365 days, then automatically deleted.
5. Marketing
LaFacture.ca may send information about its services or those of partners such as Technomentor.
You can unsubscribe at any time by contacting them.
6. Transfer of your personal data
Your information may be stored or processed outside your jurisdiction.
LaFacture.ca ensures that your data are handled securely and in accordance with this policy.
7. Data Disclosure
We may disclose your personal data:
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In the event of a merger, acquisition or business transfer
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To comply with a legal obligation
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To protect our rights or investigate potential fraud.
8. Security
LaFacture.ca implements strict security measures.
But notes that no method of transmission or storage is completely invulnerable.
9. Your rights
You have the right to:
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Access your personal data
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Request correction
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Object to its use
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Request deletion
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Withdraw your consent
10. Links to third-party sites
The site may contain links to external sites.
LaFacture.ca is not responsible for their privacy policies.
11. Changes to this policy
We may update the policy at any time,
We encourage users to review it regularly to stay informed of changes.
12. Contact
For questions regarding this policy, you can contact the privacy officer through the form available on lafacture.ca.
13. Sending and uploading bills
When you use our service to send or upload a bill (or related document), the following conditions apply:
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You authorise LaFacture.ca to collect, process and store the information contained in the invoice (identification data, contact details, amounts, payment terms and attached documents).
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You certify that you hold the necessary rights to the invoice or document and that sending or uploading it does not violate third‑party rights
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LaFacture.ca stores these documents in a secure environment and applies the security measures described in the “Security” section
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Billing documents are kept for a period proportionate to the purpose of processing and are then deleted or archived according to fiscal or legal requirements
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Downloading a bill or document by you or an authorised third party is at your own risk
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If you send invoices containing sensitive or personal data within the meaning of applicable law, you must inform LaFacture.ca in advance so that extra protective measures can be applied
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You can withdraw your consent to the processing of billing documents by contacting our privacy officer (see the "Contact" section). If you withdraw your consent, the sending/provision of the document may be suspended or its functionality limited.
14. Competent authority
For any complaints, you can contact the Quebec Access to Information Commission :
📧 cai.communications@cai.gouv.qc.ca
📍 525, boulevard René-Lévesque Est, Bureau 2.36, Québec (QC) G1R 5S9